Post Pay Services:
- Consolidated billing for
land-line telephone, video, data, wireless and voice mail
- Tight integration between
modules eliminate duplicate data entry
- Direct access to applications
- Table-driven and user-definable
constant items (codes, types, status, billing plan, and billing
packages)
- Complete User documentation
- Fast processing speed
- Cycle billing
- Multiple company and
intra-company settlement
- File export capabilities for
serialized inventory management from the Point of Sale Module
- Interface to 3rd party service
providers for collection of CDRs for end-user billing and for
interconnect reporting
- Automatic credit approval based
on Beacon Scores and user defined approval levels
- Subscription fraud checking
based on name and on social security number
Pre Pay billing services:
- Tight integration between
modules to eliminating duplicate data entry
- As soon as minutes or pre-paid
time has expired, the service is hotlined until the customer has
replenished their account. Service is automatically reactivated
upon replenishment.
- Direct access to account
balances and to real time CDR processing
- Table-driven and user-definable
constant items (codes, types, status, billing plan, and billing
packages)
- Complete user documentation
- Fast processing speed
- Integration between IVR and
credit card processing facilities for pre-pay replenishment
- Real time purchase of minutes
allow for customers to purchase minutes without CSR intervention
utilizing credit cards or purchased "pre-pay" cards
- Proactive and automatic minute
expiration system
- Minute expirations can be based
on purchase date or purchased card denomination
- Non-use reports for proactive
callout campaigns
- Automatic reporting of customers
who have not used their pre-pay phone and who have no available
minutes for out bound calling campaigns
Customer Care Systems:
- Automatic number assignment
- Directory information file
maintenance
- Service order system that can
interface with client's OSS platform
- Line equipment
- Trouble ticketing system
- Subscriber note system
- Line assignment
- Circuit assignment
- Customer segmentation
- Call Rating and Service Plan
System
- Call Processing provides the
capability to rate all long distance domestic & international call
messages recorded on manufacturer switch. It also discounts
charges according to multi-service packages & toll plans.
Accounts Receivable Module:
- Automatic account aging with
tracking of past due amounts by 30, 60, 90 and 120 days
- Immediate update of payments and
charges. All payments and new charges are immediately reflected in
customer's master file for better accuracy of customer information
- Cash receipts reporting by store
location
- Automatic bank draft and
electronic check system
- Credit card payments, both at
billing cycle and on demand
- Debit and credit system
- Automatic disconnects for non
pay
- "Call out" file for delinquent
accounts contact
- Automatic feed of A/R general
ledger account totals Write-off system
UniBill Switch Integration:
Unibill supports interfaces to switches and soft switches for CDR
retrieval and switch provisioning. Please contact one of our
customer representatives to find out how Unibill can integrate with
your company needs. |
