Network Management

Beamer™ for Customer Assurance

Manage Your Business Through the Experiences of Your Most Valuable Customers

Our Beamer product line addresses Customer Assurance by providing corporate sales and marketing personnel with visibility into service delivery performance for high-value corporate customers.

Real-time visibility into end-to-end performance is made actionable with guided paths that connect customer-impacting issues with individual transactions for swift problem isolation and troubleshooting.

With Beamer products, mobile and fixed carriers can achieve organizational efficiencies and improve the acquisition and retention rates of those customers that are most desirable and profitable to them.

Features & Benefits

• End-to-End, Real-Time Visibility to the Enterprise Subscriber Experience
• Management Level QoS Reporting Focused on High Value Accounts
• Open Architecture Integrates with Existing SLA Management Systems
• Customer Satisfaction, Retention and Acquisition
• Improved Profitability through Organizational Efficiencies