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IPTV Billing
Course Duration:
2 days
Training Course Description:
IPTV is a technology that is undergoing very rapid growth, providing
a new manner of delivery of programming material to end consumers.
With a new technology comes the need to effectively bill for these
services and a new era of programme delivery needs radical means of
combining pay per view with subscription and account for the impact
on billing of viewers watching advertising material.
Prerequisites:
Delegates should have attended Introduction to IPTV Broadcasting
Systems, or have similar skills and experience.
Prerequisite courses:
Introduction to IPTV Broadcasting Systems
Follow on courses:
Hands On Next Generation IPTV Networks
IPTV Billing includes the following modules:
- Introduction
- What is IPTV?
- Managed and Unmanaged IPTV
- Will IPTV succeed and if so, why
- Drivers for successful IPTV
Providers
- Free to Air
- Why should users change?
- Service and Content
- Simple purchase process
- Content restriction
- Providing what customers want
- Current Service Offerings
Delivery Technologies
- ADSL and VDSL (Asymmetric and
Symmetric Digital Subscriber Lines)
- Cable TV Systems
- Satellite Delivery
- TDD UMTS (The Time Division
Duplex version of UMTS)
- WiMAX - Broadband Wireless
Access
- Mobile TV
Provisioning and Billing
- Provisioning and Billing
- An End to “One Size Fits All”
Programming
- Basic Services
- Triple (or More) Play
- Pay per View
- Premium Channels
- Subscriptions
- Open Programming versus
Restricted (Walled Garden)
- Promotional Billing
- Time of Day Tariffs
- Provisioning: Single Interface
IPTV Billing Systems
- Billing Data Flows
- Data Sources for Billing
- Mediation
- Rating
- Customer Care
- Revenue Assurance
- Fraud Management
- A Possible Architecture
- Multiple Accounts per Customer
Usage Detail Records
- Standards Bodies – Many in the
Field Today
- Billing for IP is still Evolving
- IPDR – IP Detail Record
- AMA – Automatic Message
Accounting
- EMR – Exchange Message Record
- Inputs from the Mobile World:
- TAP - Transferred Account
Procedures and
- CIBER - Cellular Intercarrier
Billing Exchange Roamer
Chargeable Items
- Service Activation Fee
- Equipment
Rental/Purchase/Maintenance
- Regular Fixed Charges
- Individual Event Charges
- Billing by Time and/or Volume
- Duration Based Usage Charges
- Volume Based Usage Charges
- Impact of Quality of Service (QoS)
- Home and Away Service Provision
- Charging for Data Storage
Tariffing Items
- Volume Discounts
- Loyalty Discounts
- Introductory Discounts
- Charging for Non-online Billing
(Bill Rendering)
- Itemised Bills
Commercial Charges
- Penalties for Late Payment
- Disconnection and Reconnection
Charges/Incentives
- Adjustments (Credit or Debit)
- Charge Waivers
- Refunds
Impact of Advertising
- Advertising Income
- Charge per Advert View
- Customising Advertising to
Consumers
- Interactive Advertising
Challenges and Opportunities
- Challenges and Opportunities
- Managing Customer Expectations
- Service Provisioning
- Failures
- A Strategy for Success
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