BSS and OSS Solutions
for IPTV Deployments
ETI’s IPTV products are designed to generate additional revenues by providing
pay-per-view (PPV), pay-per-day (PPD), and subscriber management
services; and facilitate convergent IPTV billing with telco,
Internet and utility services. ETI products provide a wide range of
services and features not available from other software and service
ETI’s Triad platform leverages the company’s extensive
experience provisioning customer premise equipment for IPTV, FTTH and
Internet services. Today, in
conjunction with global vendors like Alcatel, Optical Solutions,
Wave7 Optics, Motorola and Scientific-Atlanta, ETI has deployed
Triad with key customers, passing a total of more than 300,000 homes
with fiber in each deployment. For these clients, Triad seamlessly
(from its Order Entry module) activates service ports within the
fiber to the home network interface device (NID) mounted on the
subscribers home, for voice, video or data services. Once the NID
is activated, Triad also provisions the set-top equipment within the
subscribers home with the correct services ordered and sets the
bandwidth for the modem depending on the level of service
Additionally, Triad enables any telephone or utility billing system to support all
operational aspects of the IPTV business including:
Order Entry, Work Order Entry, Pay-Per-View (PPV) schedule download
and management, Reporting, Video-On-Demand (VOD) support and partner
settlement reporting. On command, Triad prepares billing records
(up to 30 cycles) for all video, PPV, VOD and high-speed data
services for the host billing system. These charges may be included
on a single consolidated bill or separate statement, optionally by
It also can
facilitate a convenient single statement while automatically
provisioning for telephone, utility, Internet and cable TV
services. Subscribers can place multiple service orders with one
customer service representative, without annoying delays and
transfers. Automated digital and analog interfaces with
Scientific-Atlanta, General Instruments (Motorola), CISCO, NDS,
HITS, H2H, Next Level Communications, Tellabs and Blonder-Tongue are
all supported by Triad.
Triad is designed to work with an existing billing system and
provides the flexible rating capabilities needed to successfully
deploy, manage and bill for broadband services.
The Triad Work Order Management Software (WorkX) helps
you manage the work in progress for your CableBridge subscribers.
It allows you to create work orders, assign them to departments or
individuals, update them to reflect current status, and generate
reports on them based on a wide range of criteria. When a work
order is completed, the changes to subscriber services are
automatically committed to the CableBridge database. WorkX is
completely and seamlessly integrated with your CableBridge system.
Triad Multi ORG System allows municipalities, satellite carriers
and telephone companies to share the
cost of headend equipment and control systems. ETI has enhanced
Triad to allow multiple organizations to share a single
Traid server system.
CableBridge System Description illustrates the configuration
of CableBridge and how it interfaces with the other elements of your
cable system. CableBridge is designed to act as the bridge between
your existing business system and to provision services through
various addressable controllers. The interface between your
business system and the type of addressability is independent, so it
protects your investment as you install different types or versions
of equipment into your network.
ETI supports many different Interfaces for Billing
Systems and Addressable System Controllers. CableBridge and
accommodates both transactional interfaces and batch interfaces to
your existing billing, along with proven interfaces for both digital
and analog system controllers.
ETI provides CableBridge pre-installed on a computer platform.
Pay Per View Order Ahead
Although most pay per view (PPV) orders are made instantly with the
remote control (IPPV), CableBridge and Triad allow advanced purchases of PPV packages that span multiple channels or time periods. With
these orders can be placed automatically through an automated
operator system (ARU or IVR system).
Credit Card Billing in High-Churn Environments:
TV Ticket® and Resort Manager
increase revenues by providing Prepaid cards or VISA, MasterCard and American
Express payment for instant pay-per-view and pay-per-day service in
high churn, low revenue locations such as resort condos, hotels and
resident training facilities.